Privacy Policy
PureChain Golf LLC ("PureChain", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit purechaingolf.com (the "Site") or place an order with us.
Information We Collect
We collect information you provide directly to us, including:
- Contact details — your name, email address, phone number, and billing and shipping addresses.
- Order information — the products you purchase and your order history.
- Payment information — processed securely by our third-party payment provider. We never receive or store your full card number, expiration date, or security code on our own servers.
- Communications — messages you send us and marketing preferences you set.
We also automatically collect limited technical data (such as IP address, browser type, device information, and pages viewed) through cookies and similar technologies to keep the Site secure and to understand how it is used.
How We Use Your Information
- To process, fulfill, and ship your orders and provide customer support.
- To detect, prevent, and investigate fraud and to secure the Site and your account.
- To send order and shipping updates, and — only if you opt in — marketing emails.
- To comply with our legal, tax, and accounting obligations.
We do not sell your personal information.
Payment Processing & Security
Payments are handled by a PCI-DSS-compliant third-party payment processor. Card details are entered into secure, hosted fields and are tokenized before any charge is made — sensitive card data never touches our servers, logs, or databases. The Site is served over encrypted connections (HTTPS).
Sharing
We share information only with service providers who help us operate the store (payment processing, shipping carriers, fraud prevention, email delivery, and analytics), and only as needed to perform those services, or where required by law.
Cookies
We use strictly necessary cookies to run the cart and checkout, and optional analytics cookies to improve the Site. You can control non-essential cookies through your browser settings.
Data Retention
We retain order and transaction records for as long as needed to fulfill orders, provide support, and meet legal and accounting requirements, after which they are deleted or anonymized.
Your Rights & Choices
You can unsubscribe from marketing emails at any time using the link in any message. Depending on where you live, you may have the right to access, correct, or delete your personal information. To make a request, email us at the address below and we will respond within a reasonable time.
Contact
Questions about this policy? Email support@purechaingolf.com.